Delivery Policy

Delivery times, coverage areas, and delivery methods applied by ADYEL Firm

Traceability and Order Tracking

As soon as your order is shipped, you will receive a confirmation email with a tracking number (if applicable). You can track your package via the carrier.

Delivery Methods

We offer several delivery methods (standard, express, or pickup at a relay point) according to availability and geographical areas.

Product Availability

If a product is not available immediately, we will inform you of the estimated time before shipping. You can choose to wait or cancel the order.

Delivery Responsibility

The risks related to delivery are transferred to the customer as soon as the package leaves our premises for shipping. In case of loss or damage during transport, please contact us promptly.